Very special people, they have given me great advise, information and help on three occasions so far. Had a faulty controller 1.5 years old and they swopped it out without any questions. Very glad there are still companies and people out there that are professional and passionate, instead of the corporate clones one normally had to deal with. Fantastic and a pleasure to deal with.
I highly recommend Bimble for the quality of their customer experience, service and quality control throughout.
In a very sad set of circumstances, the first parcel they sent to me was held and would have been delivered too late for me. Grant was kind enough to send an entirely new unit to me so it could reach me in time, and did so quick and with great communication.
When the parcel arrived, I could see that it had been opened for quality control after the manufacturer’s own, and then sent to me only once they were assured all was alright with the device.
As I said, an all-in-all perfect experience with a shop that I would highly recommend!
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