Bought many panels, inverters and batteries from Bimble in 2022 and had very good communication via email and phone. Batteries did take a long time to arrive, but this is/was an industry problem and every time I asked I got an update. When I requested priority shipping for my own logistics when they finally came in stock, it was sent right on time.
Useful tool to monitor what individual items power usage is. You can monitor what it currently draws or plug it in for 24hrs and monitor a days draw in Kwhrs. Very useful when designing your system, you can work out exactly what is needed by your solar system.
Also useful in a running system to monitor what power is being used, or find items that are drawing too much power.