The two delivery guys coul;d not have been politer and more helpful, even after I discovered some slight damage to the panel face (I think cosmetic). I was amazed as the panels were extremely well packed for transit. Pictures were taken by delivery guys and passed to bimble. I had a prompt telephone call to apologise and several options to choose from for resolution....Excellent Customer Service. My panels are in service and performing even better than expected. I am happy to use this company again and recommend them based on my personal experience.